Auditing (CQA) Fundamentals II

(conventions, ethics, program management, business applications, auditor competencies)

The course contains auditing fundamental conventions, auditor conduct requirements, auditor competencies (skill and knowledge needs), audit program management and business applications. It may be used for professional development, as a refresher or for preparing for the ASQ Certified Quality Auditor (CQA) examination based on the 2004 CQA Body of Knowledge (BOK). ISO 19011 audit standard changes that influence the CQA BOK are included as well as auditing process-based systems. The course covers CQA BOK Part I (auditing fundamentals), Part III (auditor competencies), and Part IV (audit program management and business applications) of the ASQ quality auditor 2004 Body of Knowledge. The course is intended for those interested in conducting management system or process audits using any performance standard (ISO 9001, FDA GMPs, FAA, QS 9000 and so on). The class consists of a series of lessons, illustrations, diagrams, interactive exercises, quizzes, tests, QualityWBT glossary, desk reference, and new case study test questions. The class has a bank of 157 multiple choice test questions and 30 case study questions that cover BOK topics. Successful completion of the course will result in a certificate (0.9 CEUs). The subscription period is for 90 days (plus one free 30-day subscription extension, if needed).

Learning Outcomes
Upon the completion of this course, you will be able to:

  • explain audit terminology
  • apply the principles of professional conduct
  • respond to unethical situations and conduct
  • determine the purpose of audits
  • relate how audits add value
  • apply new auditor competencies for team leadership
  • apply verification and validation techniques during audits
  • implement audit program management strategies
  • assess configuration management systems
  • explain risk management basics
  • explain business processes and how they are linked
  • contrast joint and combined auditing
  • provide advisor and other roles that add value
  • explain the 2004 CQA Body of Knowledge
  • incorporate ISO 19011:2002 guidance to current practices
  • answer case study questions related to the CQA body of knowledge

Technical Requirements

  • Intel Pentium processor/compatible
  • 800x600 resolution color monitor
  • 32 MB of RAM recommended
  • 28.8 kbps modem okay, high speed preferred
  • A browser such as Internet Explorer, Netscape, Mozilla FoxFirer
  • Acrobat Reader (free plug-in)
  • Flash/Shockwave Player (free plug-in)
  • Java script (on most computers)

MEET THE INSTRUCTOR:
J.P. Russell is owner of JP Russell and Associates (www.JPR@JP-Russell.com) and Director of Operations for QualityWBT Center for Education (www.QualityWBT.com). Mr. Russell is an ASQ Fellow, an ASQ Certified Quality Auditor, and former RAB QMS Lead Auditor. He is a member of ASQ, Institute of Internal Auditors, Standards Engineering Society, US TAG TC176 and Secretary of TG 9001-9004. Mr. Russell has been a speaker at several national conferences and regional organizational meetings and is an ASQ qualified instructor.

JP is an instructional designer in the areas of auditing, standards, and improvement, has authored over 12 books on process/systems auditing/continual improvement, edited the Quality Audit Handbook 1st and 2nd ed, and the ASQ Auditng Handbook, and is a regular columnist for ASQ's Quality Progress magazine.
Questions? Click here to contact JP.

Course Providers: QualityWBT Center for Education, J.P. Russell & Associates

International Association for Continuing Education & Training (IACET) Authorized Provider of CEUs