Root Cause Analysis: Solve
problems by eliminating causes
The course is designed
to be a step-by-step self-paced guided process for identifying root
causes of problems. This course will enable participants to solve
problems (e.g. by eliminating their causes). The course provides a 10 point
methodology from problem definition to implementation of system wide solutions.
Root cause analysis works because it eliminates the causes of problems so that
they do not recur. The students are provided with many organization tools to
analyze systems in order to identify the root causes of problems. The class
is intended for the person or team members in an organization interested in
or tasked with solving problems and finding root causes. The step-by-step project
results in tangible deliverables yet is fun and productive, too. Duke Okes is
an ASQ instructor and expert who provided the content for the class. The class
is based on his very successful instructor-led class. The Root Cause Analysis
(RCA) course consists of a series of lessons, illustrations, diagrams, examples,
supplemental handout information, forms, interactive exercises, and quizzes.
A handy desk reference and QualityWBT Glossary are included
in the class. The course should take approximately 12 hours to complete. You
will earn 1.2 CEUs upon successful completion of the course. The subscription
period (access time) is 180 days (plus one free 30-day subscription extension,
if needed).
Recommended prerequisite:
To get the full benefit of the class we recommend that you be familiar with
the 7 Basic QC Tools. A short assessment quiz must be taken before lesson one
to help you determine if you may need additional references, training or guide
books.
| Learning
Outcomes
Upon the completion
of this course, students will be able to:
- enhance problem-solving
effectiveness using a model for in-depth analysis of problem situations.
- differentiate
between analytical and creative thinking.
- determine problem
solutions using root cause analysis.
- provide problem-solving
support in situations where one is not an expert in the process or technology
involved.
- expand their range
of tools available for analysis of problem situations.
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Technical
Requirements (standard on most systems)
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MEET THE INSTRUCTOR:
Duke Okes consults, trains, writes & speaks on management philosophies and technologies. Since 1985 he has worked with organizations in the U.S., Bermuda, Canada, Caribbean, Europe, and Asia. He is an ASQ Fellow, an ASQ certified manager of quality/organizational excellence, a quality engineer, and quality auditor. Duke holds undergraduate degrees in technology and business, a masters degree in adult education, and has completed doctoral coursework in applied management and decision sciences. He has served as an adjunct university faculty member teaching statistics and management research. Questions? Click here to contact Duke.
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Course
Providers: QualityWBT Center for Education,
J.P. Russell & Associates
Authorized
CEU Provider by:International Association for Continuing Education &
Training (IACET)
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