ISO Lesson Guide: 9001 Made Easy

This class covers ISO 9001:2008 concepts and requirements and is designed to provide students  with an awareness of the ISO 9001 quality management system, process approach, and quality management principles. The purpose of the course is to introduce students to the ISO 9001 quality management system in easy-to-understand language. This course can be used to familiarize you with ISO 9001 concepts and principles, for orientating employees, to meet ISO 9001 clause 5 and 6 requirements for promoting quality awareness or as a precursor to more advanced study. A FREE book is offered with every class. The ISO Lesson Guide course consists of a series of lessons, illustrations, diagrams, examples, supplemental handout information, interactive exercises and quizzes. The comprehensive QualityWBT Glossary is included with the class as a pdf file. The class will take approximately 4.0 hours and upon successful completion a certificate for 0.4 CEUs will be issued. The subscription length is 90 days.

Learning Outcomes
Upon the completion of this course, you will be able to:

  • Identify the quality management system concepts that may related to your organization
  • Restate ISO 9001 system requirements in your own words
  • Recognize the controls in your everyday work assignments
  • Determine if further study is needed
  • Define the process approach
  • Recognize the quality management principles in everyday activities

Technical Requirements

  • Intel Pentium processor/compatible
  • 800x600 resolution color monitor
  • 32 MB of RAM recommended
  • 28.8 kbps modem okay, high speed preferred
  • A browser such as Internet Explorer, Netscape or FireFox
  • Acrobat Reader (free plug-in)
  • Flash/Shockwave Player (free plug-in)
  • Java Script (installed on most computers)


J.P. Russell is owner of JP Russell and Associates ( and Director of Operations for QualityWBT Center for Education ( Mr. Russell is an ASQ Fellow, an ASQ Certified Quality Auditor, and former RAB QMS Lead Auditor. He is a member of ASQ, Institute of Internal Auditors, Standards Engineering Society, US TAG TC176 and Secretary of TG 9001-9004. Mr. Russell has been a speaker at several national conferences and regional organizational meetings and is an ASQ qualified instructor.

JP is an instructional designer in the areas of auditing, standards, and improvement, has authored over 12 books on process/systems auditing/continual improvement, edited the Quality Audit Handbook 1st and 2nd ed, and the ASQ Auditng Handbook, and is a regular columnist for ASQ's Quality Progress magazine.
Questions? Click here to contact JP.

Course Provider: QualityWBT Center for Education; Designer: J.P. Russell & Associates

International Association for Continuing Education & Training IACET) Authorized Provider of CEUs