QMS Concepts and Controls

This class covers Quality Management System (QMS) concepts and requirements. It is designed to provide learners with an awareness of the quality concepts such as quality,  process approach, and quality management principles. It also covers the basic controls needed for a quality management system in easy-to-understand language. This course can be used to familiarize you with QMS concepts and principles, for orientating employees, to promote quality awareness or as a precursor to more advanced study. The QMS Concepts and Controls course consists of a series of lessons, illustrations, diagrams, examples, supplemental handout information, interactive exercises and quizzes. The comprehensive QualityWBT Glossary is included with the class as a pdf file. The class will take approximately 4.0 hours and upon successful completion a certificate for 0.4 CEUs will be issued. The subscription length is 90 days.

Learning Outcomes
Upon the completion of this course, you will be able to:

  • Relate the quality management system concepts to your organization
  • Restate baseline QMS system requirements in your own words
  • Apply the controls in your everyday work assignments
  • Actively participate in quality management teams
  • Determine if further study is needed
  • Define the process approach
  • Link the quality management principles to everyday activities

Technical Requirements

  • Intel Pentium processor/compatible
  • 800x600 resolution color monitor
  • 32 MB of RAM recommended
  • 28.8 kbps modem okay, high speed preferred
  • A browser such as Internet Explorer, Netscape or FireFox
  • Acrobat Reader (free plug-in)
  • Flash/Shockwave Player (free plug-in)
  • Java Script (installed on most computers)


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J.P. Russell is owner of JP Russell and Associates (www.JPR@JP-Russell.com) and Director of Operations for QualityWBT Center for Education (www.QualityWBT.com). Mr. Russell is an ASQ Fellow, an ASQ Certified Quality Auditor, and former RAB QMS Lead Auditor. He is a member of ASQ, Institute of Internal Auditors, Standards Engineering Society, US TAG TC176 and Secretary of TG 9001-9004. Mr. Russell has been a speaker at several national conferences and regional organizational meetings and is an ASQ qualified instructor.

JP is an instructional designer in the areas of auditing, standards, and improvement, has authored over 12 books on process/systems auditing/continual improvement, edited the Quality Audit Handbook 1st and 2nd ed, and the ASQ Auditng Handbook, and is a regular columnist for ASQ's Quality Progress magazine.
Questions? Click here to contact JP.

Course Provider: QualityWBT Center for Education LLC.; Designer: J.P. Russell & Associates

International Association for Continuing Education & Training IACET) Authorized Provider of CEUs

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